Mr. Cameron Watt reports

INTOUCH INSIGHT ANNOUNCES STRATEGIC EXPANSION INTO THE GROCERY SECTOR; NAMED FEATURED SPEAKER AT GROCERYNEXT CONFERENCE AUG 24-26, 2026 IN CHICAGO

Intouch Insight Ltd. has made a series of strategic initiatives targeting the grocery vertical, building on the company's proven record of success in the petro convenience and quick-service restaurant (QSR) industries.

• Intouch Insight to produce proprietary grocery industry research study in partnership with Informa, to be presented on the main stage at GroceryNEXT conference;
• Study findings to be featured in Supermarket News as Intouch targets expansion into the grocery vertical;
• Dedicated grocery channel sales hire underscores commitment to new vertical, leveraging proven success in petro convenience and QSR (quick-service restaurants).

As part of its targeted expansion into the grocery channel, Intouch has entered into an agreement with Informa, one of the world's leading media and events groups, to produce a proprietary research study focused on the grocery industry. The initiative will also include strategic collaboration with NexChapter, a retail advisory firm specializing in loyalty, retail media and digital transformation, to help shape the study's industry perspective and ensure practical relevance for retailers and brands. The study will be featured in Supermarket News, Informa's flagship grocery trade publication, and will be presented at GroceryNEXT, Informa's premier grocery industry conference taking place Aug. 24 to Aug. 26, 2026, in Chicago, Ill.

Intouch has been selected as a featured speaker at GroceryNEXT, where the company will deliver a main stage presentation and host a dedicated breakout panel session. These engagements will position Intouch in front of key decision makers across the grocery sector and showcase the company's capabilities to a new and significant addressable market.

Cameron Watt, president and chief executive officer of Intouch Insight, commented:

"The grocery industry represents a substantial growth opportunity for Intouch. Our model has been validated in the petro convenience and QSR spaces, and we believe it translates directly to the needs of grocery retailers. Our partnership with Informa and our presence at GroceryNEXT will allow us to demonstrate that value proposition to the industry at scale. We are excited to bring our expertise to this new vertical and look forward to sharing the results of our research study with the broader market."

About Intouch Insight Ltd.

Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch helps clients collect and centralize data from multiple customer touch points, gives them actionable, real-time insights and provides them with the tools to continuously improve customer experience. Founded in 1992, Intouch is trusted by over 300 of North America's most-loved brands for their customer experience management, customer survey, mystery shopping, mobile forms, operational and compliance audits, geolocation data capture, and event marketing automation solutions.

About Supermarket News

Supermarket News is the premier source of information, insights and trends for the grocery retail industry. With a legacy of trusted reporting and expert analysis, Supermarket News delivers comprehensive coverage of the supermarket sector, including operations, merchandising, technology and consumer behaviour. As a leading resource for industry professionals, Supermarket News, a publication under the Informa PLC umbrella, connects retailers, suppliers, and stakeholders with the knowledge and tools they need to succeed in the ever-evolving grocery landscape. Informa is a leading international events, digital services and academic research group. Through hundreds of brands and a range of products and services, Informa connects businesses and professionals with the knowledge they need to learn more, know more and do more. Listed on the London Stock Exchange and a member of the FTSE 100, Informa operates in more than 30 countries with 14,000 colleagues serving customers in more than 150 countries.