The Globe and Mail reports in its Thursday edition that Tangerine chief executive officer Gillian Riley is departing after more than 30 years at Bank of Nova Scotia as the lender leans on its digital bank to attract more customers and expand its deposit book. The Globe's Stefanie Marotta writes that the popularity of what are known as direct banks -- virtual financial institutions without brick-and-mortar branches -- has ballooned in recent years. As part of Scotiabank's strategy rejig, CEO Scott Thomson has pointed to Tangerine as a key driver in the bank's future growth and source of deposits. Scotiabank has tapped Terri-Lee Weeks, who is executive vice-president of its retail customer segment, as the next president and CEO of Tangerine, effective Nov. 1. Ms. Riley will take on a role as strategic adviser until Dec. 31, and will serve as chair of Roynat Capital, Scotiabank's alternative financial unit. Ms. Weeks joined Scotiabank three years ago, and has overseen the group that designs, develops and implements the strategic direction and execution of key initiatives and products for retail customers. She will have the task of expanding Tangerine's customer base, which Scotiabank is betting will grow its deposit pool.
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