The Globe and Mail reports in its Wednesday edition that Canadian artificial intelligence company Cohere is entering the health care sector through a partnership with Ensemble Health Partners to use AI agents for managing revenue in hospitals. The Globe's Chris Hannay writes that Cohere, founded in 2019, develops large-language models for chatbots and generative AI to automate tasks. Their customized platform, North by Cohere, will assist health care providers with appealing insurance-claim denials and managing accounts receivable. Prelaunch tests showed a 40-per-cent acceleration in denial appeals and a 15-per-cent improvement in overturn rates. The platform runs on internal systems to ensure patient data safety and compliance with privacy laws, according to co-founder Ivan Zhang.id. He says, "There's no data leaving their system, because all the agents are in the house." The foray into health care follows Cohere's work in the financial sector, which has to adhere to similar privacy rules. In January, the company announced a partnership with Royal Bank of Canada to co-develop and run a customized platform called North for Banking, which, among other things, helps employees answer questions from customers.