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Royal Bank of Canada
Symbol RY
Shares Issued 1,383,972,659
Close 2026-10-27 C$ 285.46
Market Cap C$ 395,068,835,238
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Globe says RBC tells AI agents: You shall not pass!

2026-10-28 08:21 ET - In the News

The Globe and Mail reports in its Wednesday edition that RBC is blocking third party personal artificial-intelligence agents from directly accessing the bank's digital properties, including on-line banking, joining some U.S. banks restricting agents' access to customer data. The Globe's Stefanie Marotta writes that as security concerns over AI mount, regulators and banks have boosted scrutiny of AI agents from social-media sites and other platforms. At a conference earlier Tuesday, Canada's top banking regulator said he is increasing oversight of AI practices at the country's largest lenders, but would stop short of barring them from allowing customers to use AI agents, semi-autonomous AI entities designed to carry out instructions from humans. Customers can authorize AI agents, such as Meta's Muse, to access their bank accounts, transaction history and credit-card data to analyze spending patterns and make recommendations. RBC conducted a security review of AI agent technology and its functionality, which informed its decision, the bank said Tuesday evening in an internal memo. RBC is the first Canadian bank to block the use of external AI agents on its sites following similar moves by JPMorgan and Charles Schwab.

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