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Telus Corp (2)
Symbol T
Shares Issued 1,574,519,557
Close 2026-06-16 C$ 16.54
Market Cap C$ 26,042,553,473
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Globe/CP say Telus, Bell slow to ditch much-loved fees

2026-06-17 08:47 ET - In the News

Also In the News (C-BCE) BCE Inc (2)

The Globe and Mail reports in its Wednesday edition that the CRTC has again issued warnings to Bell and Telus over recently introduced fees the regulator says could be in violation of its new policy prohibiting telecoms from charging customers when they activate, change or cancel plans. A Canadian Press dispatch to The Globe says that in letters addressed to the two companies last Friday -- the day the new rules took effect -- the CRTC's director of social and consumer policy Nanao Kachi said Bell and Telus have until Wednesday to confirm they have stopped charging the fees in question. "Commission staff will consider all available compliance options to ensure that fees that are a barrier to switching cellphone and internet plans are prohibited as intended by the act," Mr. Kachi said in each letter. Last month, the commission warned Bell that a new $40 "device handling" fee could violate the policy, saying the charge didn't appear to qualify for an exemption. Such exemptions are in place for fees related to optional services and products that consumers agree to purchase, such as add-on equipment that is not required to deliver the service. Telus introduced a $15 fee last week for customers switching to a new SIM card.

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