Dr. Essam Hamza reports
ROCKET DOCTOR STRENGTHENS ACCESS TO CARE ACROSS ONTARIO AS ER CLOSURES AND PHYSICIAN SHORTAGES RISE
Treatment.com AI Inc. and its wholly owned digital health platform and marketplace, Rocket Doctor, are making meaningful strides in Ontario as the province faces mounting health care challenges. Since its Ontario launch in 2020, physicians using Rocket Doctor have treated more than 360,000 patients, reflecting both the platform's growing reach and the critical demand for innovative care solutions across the province.
In 2023, Rocket Doctor-affiliated physicians provided care for 38,378 patients, a figure that grew to 62,648 in 2024, representing a 63-per-cent year-over-year growth rate. This as ER closures and family physician shortages left more Ontarians than ever looking for accessible health care alternatives. The platform's growth has been especially impactful in smaller communities: over 102,000 patients from towns with fewer than 30,000 residents have received care through Rocket Doctor to date.
Ontario's health care system hit a breaking point in 2024, recording its worst year on record for emergency room closures. According to a
CBC analysis, one in five hospitals with an emergency room or urgent care centre experienced unplanned shutdowns, predominantly in rural areas. What was once a rare occurrence has now become a persistent challenge, leaving many communities with no reliable access to emergency care.
At the same time, Ontario's family physician work force is showing signs of strain. The number of comprehensive family physicians has
stalled since 2019, with nearly 15 per cent of patients
now attached to physicians aged 65 or older, many nearing retirement. Coupled with a decline in younger physicians entering comprehensive practice, access to family medicine continues to erode,
leaving 2.5 million Ontarians without a family doctor by 2023.
"Ontario's health care system is under enormous pressure, and Rocket Doctor is stepping up to meet that need," said Dr. William Cherniak, founder and chief executive officer of Rocket Doctor. "We're proud to empower independent physicians with the tools they need to deliver comprehensive care on their own terms, reaching patients in urban centres with family medicine deserts, as well as rural towns and remote communities across the province. Having personally seen thousands of patients on the platform, I can attest to the dire need of many patients across numerous communities in the province to access even the most basic care in a timely fashion."
Physician adoption of Rocket Doctor continues to climb. By July, 2025, 138 Ontario doctors were connected to the platform. The first half of 2025 alone saw 27 new Ontario physicians sign on, nearly doubling the total from the same period in 2024. Rocket Doctor's flexible, physician-led model, allowing doctors to maintain independence without the overhead of traditional practice ownership, while still being able to order labs, imaging, make specialist referrals and book follow-up appointments has resonated amid a shifting healthcare landscape.
As Ontario's health care system evolves, Rocket Doctor remains focused on strengthening access, supporting physician-led care and leveraging technology to meet the needs of patients, especially those in regions hit hardest by provider shortages and system gaps.
About Treatment.com AI Inc.
Treatment.com AI is a company utilizing AI (artificial intelligence) and best clinical practices to positively improve the health care sector and impact current inefficiencies and challenges. With the input of hundreds of health care professionals globally, Treatment has built a comprehensive, personalized health care AI engine -- the Global Library of Medicine (GLM). With more than 10,000 expert medical reviews, the GLM delivers tested clinical information and support to all health care professionals as well as providing recommended tests (physical and lab), imaging and billing codes. The GLM helps health care professionals (doctors, nurses or pharmacists) reduce their administrative burden; creates more time for needed face-to-face patient appointments; and enables greater consistency in quality of patient support. Treatment's GLM platform, through supporting health care professionals, allows for the inclusion of disenfranchised communities.
About Rocket Doctor Inc.
Rocket Doctor is a technology-driven digital health platform and marketplace that is breaking down obstacles that limit access to quality, comprehensive and cost-effective health care. The company's proprietary software equips doctors with the tools to run practices in virtual and hybridized in-person/virtual models of care, enabling them to provide tailored care to patients in rural and Northern communities across Canada and on Medicaid in the United States. Leveraging large language models, AI/ML (artificial intelligence/machine learning) and wireless medical devices, Rocket Doctor is bridging the health care divide, connecting patients to equitable and accessible virtual health care services regardless of age, location or financial status.
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