The Globe and Mail reports in its Saturday edition that Amazon has used an artificial-intelligence tool in Canadian warehouses to assess the likelihood of workers unionizing, assigning a "labour risk" score to each of its facilities. The Globe's Vanmala Subramaniam writes that internal company documents as part of hearings between Amazon and Unifor at the B.C. Labour Relations Board outline the use of an AI tool called Atlas in recent years across more than 50 warehouses in the United States, Canada and Europe. The tool uses hundreds of data points to design a "labour risk framework," which then allows Amazon to evaluate "emerging workforce issues," "labour union targets." "internal or external labour threats" and "the risk of workplace disruption." The documents do not indicate what exactly the data points are, or how Amazon collects them. In a statement to The Globe, Amazon did not respond specifically to a query about whether Atlas was being used across its warehouses in Canada, or whether any other AI surveillance tool was being used. For years, unions have tried to make inroads at numerous Amazon warehouses across North America and Europe. Currently, only a handful of Amazon warehouses globally are unionized.
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