The Globe and Mail reports in its Friday edition that the questions came in the form of an e-mail on Dec. 1, 2018, to Boeing from the chief pilot at Ethiopian Airlines. A New York Times dispatch to The Globe says the pilot was asking for direction: If we see a series of warnings on the new 737 Max, he posed, what do we do? Boeing officials wondered whether they could answer the pilot's questions without violating international restrictions on disseminating information about a crash while it was still under investigation. That restriction was in play because a 737 Max flown by Lion Air had crashed a few weeks earlier in Indonesia. The inquiry from Ethiopian Airlines would prove chillingly prescient. Just months later one of its 737s would go down because of a flight control malfunction similar to the one that led to the Lion Air crash. The Ethiopian Airlines crash would kill all 157 on board and leave questions about whether Boeing had done everything it could to inform pilots of what it had learned about the malfunctioning system, MCAS, and how to handle it. In response to the inquiry from Ethiopian Airlines, Boeing's chief pilot, Jim Webb, referred the airline to training materials and previously issued guidance.
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