Mr. Dan Cicerchi reports
LANE ONE TRANSPORT AUTOMATES CARRIER COMMUNICATION AND QUALIFICATION WITH INTEGRATED PARADE AND DESCARTES SOLUTIONS
Texas-based Lane One Transport, a leader in freight brokerage, is automating inbound carrier communication and qualification using Parade CoDriver, a recently enhanced AI-powered (artificial intelligence) carrier engagement solution, integrated with The Descartes Systems Group Inc.'s Descartes Aljex transportation management system (TMS) and Descartes MyCarrierPortal carrier onboarding system. The combined solution helps Lane One accelerate load coverage, gain smarter pricing insights and mitigate the risk of carrier fraud.
"With Parade's new AI capabilities integrated into our Descartes Aljex TMS, we've increased our digital freight coverage to 30 per cent while handling 1,200 loads monthly with just three reps," said Chet Hebner, director of transportation and logistics at Lane One. "The platform automatically processes carrier communications, captures pricing data and ensures we only work with qualified carriers. This has dramatically improved our efficiency while giving us better insights into carrier capacity and pricing across our network."
Replacing traditionally manual communications, the combined solution allows freight brokers to process more carrier interactions with fewer resources while building a comprehensive digital view of their carrier network. With Parade CoDriver, brokerages automate carrier communication across both phone and e-mail channels, capturing real-time carrier offers and pricing data directly within Descartes Aljex. With automated carrier qualification capabilities, Descartes MyCarrierPortal ensures brokers engage only prequalified carriers; this reduces inefficiencies and minimizes the risk of using non-compliant carriers.
"By integrating our agentic voice AI and e-mail AI technology with Descartes's industry-leading brokerage solutions, we're creating an intelligent automation layer where carrier interactions are efficiently processed within the transportation management workflows," said Anthony Sutardja, chief executive officer and co-founder of Parade. "Beyond simple automation, the combined solutions enable smarter, data-driven capacity decisions and create a new standard for carrier engagement and operational excellence in freight brokerage."
"We're pleased Lane One is further automating carrier engagement and qualification workflows using the integrated solutions," said Dan Cicerchi, general manager, transportation management, at Descartes. "With Parade's innovative AI technology, we're expanding the capabilities of our transportation management solutions and empowering brokerages of all sizes to book more loads, better secure their carrier networks and significantly reduce manual work."
About The Descartes Systems Group Inc.
Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use Descartes's modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Descartes's headquarters are in Waterloo, Ont., Canada, and Descartes has offices and partners around the world.
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