Mr. Mikel Richardson reports
WALKING COMFORT ACCELERATES ECOMMERCE GROWTH WITH DESCARTES SELLERCLOUD
Utah-based Walking Comfort, a leading retailer in the local and on-line footwear market, is using The Descartes Systems Group Inc.'s Descartes Sellercloud to help drive e-commerce growth by centralizing and synchronizing the management of product listings, inventory, orders and fulfilment across multiple on-line sales channels.
"As the business grew and we expanded to a larger warehouse and more on-line marketplaces, we realized we needed a more sophisticated inventory and order management system to boost time savings and operating efficiencies," said Brad Hendricksen, accounting and operations manager at Walking Comfort. "With Descartes Sellercloud, we have a powerful platform that has facilitated e-commerce growth, saved us hundreds of hours per week by automatically consolidating data across all sales channels, eliminated picking errors so staff no longer pick the wrong size or variation, and cut shipping costs by more than 55 per cent -- even enabling us to drop ship directly from retail locations if it's the most convenient and cost-effective option for a customer."
Descartes Sellercloud is a cloud-based e-commerce platform that helps small and mid-market retailers, distributors, wholesalers and manufacturers with omnichannel e-commerce operations centralize the management of their catalogues, inventories, orders, purchasing, fulfilment and shipping. With more than 350 integrations, including to marketplaces, shopping carts, shipping partners, third party logistics providers, payment gateways and vendors, the solution provides a comprehensive e-commerce ecosystem that companies can easily leverage to expand operations as they grow.
"We're pleased our solution is supporting Walking Comfort as they've grown their business," said Mikel Richardson, general manager, e-commerce, at Descartes. "Using the platform, sellers can reduce operational complexity by simultaneously updating inventory and orders in real time, avoid underselling and overselling inventory, stay compliant with marketplaces requirements, save shipping costs by automating fulfillment, and grow their business by adding more sales channels and products without losing control of inventory or order visibility."
About The Descartes Systems Group Inc.
Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use Descartes's modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Descartes's headquarters are in Waterloo, Ont., Canada, and Descartes has offices and partners around the world.
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