The Globe and Mail reports in its Thursday, Nov. 2, edition that Lightspeed Commerce chief executive officer Jean Paul Chauvet is trying to win back investors scorched by shares that have tumbled 32 per cent in the last year. The Globe's Sean Silcoff writes that Mr. Chauvet says investors are in a "wait and see" mode. On Thursday, investors will get the latest look at how Lightspeed is delivering on promises Mr. Chauvet has made in hope of bringing favour back to his stock. Lightspeed on Thursday posts earnings for the second quarter ended Sept. 30. Mr. Silcoff says even if Lightspeed can deliver on its promises, it is no sure thing investors will reward the company right away. The Globe says Lightspeed's numbers will be a bit messy for a while as its merchant count is expected to decline for several quarters. As Lightspeed focuses on larger customers, smaller ones are expected to leave. Lightspeed, however, expects higher average revenues from remaining customers and increased payments adoption to improve overall revenue and profit. Still, the departure of so many customers -- more than 35,000 by April, 2025, by ATB Capital Markets analyst Martin Toner's estimate -- could weigh on results.